Frequently Asked Questions
Quick answers about ordering, pickup, and our menu. If you don’t see what you need, contact us and we’ll help.
Orders & Pickup
Everything you need to know about placing an order with Golden Bean Coffee, from in-store pickup to special requests. We’ll help make your coffee experience quick, easy, and personalized.
Do you accept online or phone orders?
Yes! You can place pickup orders by giving us a call at (212) 555‑0142 or sending an email to hello@cafe.jgerard.dev.
Can I order ahead for large groups?
Absolutely. For larger orders, we recommend calling ahead so our baristas can prepare everything fresh and on time.
Do you offer delivery?
Currently, we only support in‑store pickup. Delivery options may be added in the future.
Menu & Ingredients
Curious about our drinks, food, or dietary options? Here you’ll find details about our specialty coffee, seasonal treats, and the ingredients we use to craft every item with care.
Do you have dairy‑free or vegan options?
Yes. We offer oat, almond, and soy milk alternatives, along with vegan pastries and snacks.
Are your beans ethically sourced?
All of our coffee beans are ethically and sustainably sourced from trusted farms and roasters.
Do you serve gluten‑free items?
We do carry a rotating selection of gluten‑free pastries and snacks, though availability may vary.
Do you offer seasonal drinks?
Yes, our menu includes rotating seasonal specials inspired by local ingredients and holidays.
Opening Hours & Location
Find out when we’re open and how to get to our cozy New York café. Whether you’re planning a weekday coffee break or a weekend visit, we’ve got you covered.
What are your opening hours?
You’ll find our current hours on the Contact page. They’re also shown in the site footer for quick reference.
Where are you located?
Golden Bean Coffee is located at 20 W 34th St., New York, NY 10118. Get directions on the Contact page.
Do you have parking available?
While we don’t have private parking, there are public parking options and transit connections nearby.
Events & Catering
Golden Bean Coffee loves bringing people together. Learn about our event hosting, catering services, and how we can add warmth (and great coffee!) to your gatherings.
Do you offer catering services?
Yes. We provide coffee, pastries, and light bites for office events, meetings, and private gatherings.
Can I host a private event at the café?
Our café can host small community events. Please reach out via email to discuss availability and details.
How do I book catering?
Contact us at hello@cafe.jgerard.dev or call (212) 555‑0142 to plan your catering order.
Sustainability Practices
We care about the planet as much as we care about our coffee. Discover how we source responsibly, reduce waste, and practice sustainability every day at Golden Bean.
Do you use eco‑friendly packaging?
Yes. We use recyclable and compostable packaging wherever possible.
Can I bring my own cup?
Of course! We encourage reusable cups and offer a small discount when you bring your own.
How does Golden Bean support sustainability?
We prioritize ethically sourced beans, reduce waste, and partner with eco‑friendly suppliers.
General Information
Have a question that doesn’t quite fit anywhere else? From payment methods to Wi-Fi availability, this section covers the little details that make your visit easier.
Do you have Wi‑Fi?
Yes. We provide free Wi‑Fi for customers—perfect for students, freelancers, and remote workers.
Is Golden Bean family‑friendly?
Yes. We welcome families and have kid‑friendly options like hot chocolate and snacks.
Do you sell merchandise?
Yes! You can purchase branded mugs, tote bags, and coffee beans directly at our café.
Do you allow pets?
Pets are welcome at our outdoor seating area, though not inside the café.
Accessibility & Support
At Golden Bean Coffee, we’re committed to making our website and café welcoming to all. Here’s how we support accessible experiences and how you can reach us if you need help.
What accessibility standards do you follow?
We aim to meet WCAG 2.2 Level AA guidelines for our website and continually improve based on feedback.
How can I request information in a different format?
Please use our contact page to request accessible formats such as large print, audio, or tagged PDFs.
How do I report an accessibility issue?
You can contact us at hello@cafe.jgerard.dev or call (212) 555‑0142. Please include the page URL, what you were trying to do, and the issue you experienced.
Does the café itself have accessibility features?
Yes. Our New York café offers step-free entry, accessible restrooms, and a comfortable layout. If you need additional assistance, our staff will be happy to help.
Still need help?
We’re happy to answer any question. Visit our Contact page to call or email, or stop by the café during opening hours.